Contact us

Docrates Cancer Center is a Finnish hospital specializing on diagnosis, treatment and follow-up of cancer. Clinic is located in Helsinki.

During coronavirus pandemy, all those arriving to the clinics are asked to report possible respiratory symptoms (eg, runny nose, cough, sore throat) to staff already during time booking or immediately when symptoms accure. Read more about COVID-19 policies.

There are also remote consultations available. More details about it here.

In order to offer each patient the opportunity to get an appointment as soon as possible, we kindly ask you to make any cancellations of the already booked time no later than 24 hours beforehand.

Telephone numbers and fax

Time booking +358 10 773 2010 Mon-Thu 8-18, Fri 8-16 (GMT +3)

Laboratory and ward

Saukonpaadenranta 2 B, 2nd floor, 00180 Helsinki

The laboratory is open Mon-Fri from 8 am to 2 pm.

Patient Electronic Contact Methods at Docrates Cancer Center

Hospital General Email:

hospital [at] docrates.com

General issues only. Unfortunately, for legal reasons, we are unable to respond to regular email that contains patient or personal information, as the confidentiality of an email cannot be guaranteed as it travels over an open data network. You will find more information on other possible electronic means of communication below on this page.

Safety Mail:

Confidential matters, such as messages containing patient or personal information and other sensitive communications.

Send a confidential message here

Kaiku Health:

Docrates patients have the opportunity to communicate directly with their doctor and nurse through Kaiku Health service. More information here
You can log in directly to Kaiku Health here

Staff emails:

firstname.lastname [at] docrates.com

Visiting address

Docrates Cancer Center
Saukonpaadenranta 2
00180 Helsinki

Public transport

  • Metro (Ruoholahti), walk to the hospital about 600 m
  • Tram number 8 runs in front of Ruoholahti metro station and stops right in front of Docrates (stop name: Crusellinsilta) walk 20 m | Tram number 9 can be reached from the West Harbor from the Länsisatamankatu stop (stop name: Saukonpaasi), about 200 m from the stop to the hospital.
  • Helsinki City buses from the center: 20, 21V, 65A, 66A (stop name: Länsiväylä, walk approx.
    800 m)
  • A taxi rank is located right next to the metro station (Itämerenkatu 14)

Route service and public transport timetables

Parking

The main entrance is on the canal side, address Saukonpaadenranta 2. Those arriving by car can use the free parking garage, which is driven from the Messipojankunja side. Guest slots can be found right on the first level. Parking slots are limited. There are also parking slots on the nearby streets. Please notice that there might be need to use a parking disc and/or pay for the parking on a street.

Billing Addresses

There are three ways to send invoices to Docrates:

1. By email as a PDF

20506818 [at] scan.netvisor.fi

NOTE! Each invoice must be a separate PDF attachment.

2. To the paper billing address
Docrates Oy
20506818
PL 100
80020 Collector Scan

NOTE! ONLY INVOICES TO THE BILLING ADDRESS, no deliveries or announcements! The entire address, including the business ID (20506818), must be on the invoice, the address written on the envelope alone is not enough.

3. As an e-invoice

EDI ID: 003720506818
Business ID: 2050681-8
E-invoice broker: 003721291126 or MAVENTA

NOTE! IF THE SUPPLIER HAS A BANK AS AN E-INVOICE OPERATOR:
E-invoice address: 003720506818
Operator ID: DABAFIHH

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Why come to Docrates Cancer Center?

  • Top cancer experts and effective treatments without delay.
  • Individual care. You have your own care team - your doctor and your nurse.
  • Front line cancer treatment. Latest medical technology combined with proven expertise in cancer care.
  • Experience in treating international patients from over 60 countries. Multilingual personnel.
358 10 773 2010

Contact us!

Mon-Thu 8 am-6 pm, Fri 8 am-4 pm (GMT +3)