Remote Appointments at Docrates Cancer Center

The hospital is open normally – we also offer remote appointments to all our patients.

Despite the corona virus pandemic, our hospital is open normally. An oncologist’s appointment will be organized for you without delay, also remotely. Further diagnostics as well as treatments will be organized at our hospital in Helsinki.

During the epidemic, we recommend remote appointments to all our patients. We suggest that also existing appointments will be carried out remotely. This can be done by contacting our staff, either your own care team or our Booking, +358 10 773 2010. The remote appointments will be carried out via telephone or Kaiku Health video appointment.

How do I book a remote appointment?

You can make a booking from our Booking number, +358 10 773 2010.

Why should I choose a remote appointment?

Our goal is to minimize the need to travel as well as make contact with other people. This is to ensure the safety of our patients as well as our staff members.

A remote appointment, when appropriate, is the safest option possible.

How does a remote appointment work?

We will arrange for a telephone or a video appointment for you.

Telephone appointment

If you have booked a telephone appointment, our specialist will call you at a given time.

Video appointment

If you have booked a video appointment, you will need an Internet connection. The appointment will be held via Kaiku Health. You can use Kaiku with your computer, tablet or smart phone.

If you are not a Kaiku user yet, you will receive an invitation to your email after the booking. You will need to register before the appointment. It is a good idea to do this as soon as you get the email.

The video appointment will take place in the Kaiku Health service. Please sign in well in advance (e.g. 10 minutes) prior to the appointment.

For more detailed instructions for the video appointment please click here.

Kaiku Health Sign in

How do I prepare for the remote appointment?

The remote appointment will be paid for prior to the appointment in the Docrates epayments –service. Please do this as soon as you have made the booking. You will receive more detailed instructions from our Booking.

Docrates E-payments

If your remote appointment is your first visit to Docrates, we kindly ask you to send all medical documents, pathological statements, diagnostic images and laboratory results to us before the appointment. Should you wish so, we can also arrange for the documents to be transferred to us. For this we will need a written agreement from you.

If your first visit is a video appointment, do register to Kaiku Health in advance via the link you received in email.

More information for new patients >>

Which appointments can be carried out remotely?

Most of the specialist doctors’ first visits and follow up visits can be carried out via remote appointments, as well as nutritional therapy and sexual therapy visits. Our experts will evaluate your situation together with the specialist doctors.

Book a remote appointment via our Booking, +358 10 773 2010.

What does a remote appointment cost?

The fee for first time visits and follow up visits remotely is the same as regular visits at the hospital.

First appointment via telephone or video:

  • Price 531 €

Follow up visit via telephone or video:

  • Price 354 € (max. 45 min)

Telephone appointments

  • Telephone appointment 201 € (20 min)

A clinic fee of 147 € will be charged covering costs of organizing the patient´s first visit (only for patients not living permanently in Finland). When canceling a confirmed booking, the clinic fee will be charged.

Remote appointments will be charged beforehand in the Docrates epayments service. You will receive more detailed instructions from our Booking.

Docrates E-payments

 

Read more

Published: 07.01.2022

One type of cancer is distinct from others due to its painfulness—these everyday methods can alleviate the pain, and sauna is not necessarily one of them

As cancer becomes metastasised, it typically causes more pain. Oncologist Olga Maslennikova from Docrates Cancer Center shares the best ways...

Read more
Published: 20.12.2021

Christmas and public holiday opening hours

Docrates is open, and we are here for you even during Christmas time. See our Christmas and public holiday opening...

Read more
Published: 16.12.2021

Confusion and fear of death are present when a cancer diagnosis is made

Looking after the mental well-being of someone who has been diagnosed with cancer is an essential part of recovery from...

Read more
Published: 13.12.2021

Physical activity can improve the quality of life of cancer patients and the effectiveness of cancer drugs

Physical activity can considerably improve cancer patients’ quality of life. “Improvement in the quality of life was clearly demonstrated in...

Read more

Why come to Docrates Cancer Center?

  • Top cancer experts and effective treatments without delay even during epidemic.
  • Individual care. You have your own care team - your doctor and your nurse.
  • Front line cancer treatment. Latest medical technology combined with proven expertise in cancer care.
  • Experience in treating international patients from over 60 countries. Multilingual personnel.
358 10 773 2010

Contact us!

Mon-Thu 8 am-6 pm, Fri 8 am-4 pm (GMT +2)